Shipping & Returns
We stand behind the quality of our supplements and want our customers to be completely satisfied with their purchase. If you are not satisfied with your purchase, you may return the unopened product(s) within 30 days of receipt for a full refund or exchange.
Shipping Policy:
This Shipping Policy pertains specifically to the products and supplements available for purchase in our shop. It does not apply to our online courses or any other services we may offer.
Shipping Methods:
We offer standard shipping via USPS within the US and for international orders.
Shipping Costs:
Shipping costs will be calculated based on the destination and the selected shipping method. we also provide free shipping to the available selected countries i.e canada ,australia ,uk, and united states
Shipping Timeframes:
Orders shipped within the US typically arrive within 2-4 business days. International orders typically arrive within 6-10 business days. Please note that these are estimated delivery times and may vary based on the shipping method selected and the destination.
Order Processing:
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Restrictions:
We do not ship to certain countries or regions, and some items may be restricted from shipping due to hazardous materials regulations. If you have any questions regarding shipping restrictions, please contact us before placing your order or use this link to check if your area will be serviceable by our courier.
Tracking Information:
USPS tracking numbers will be provided for all orders, allowing customers to track their packages in real-time.
Customs and Duties:
For international orders, additional fees may apply per customs regulations. These fees are the responsibility of the customer and are not included in the shipping charges. Please check with your local customs office for more information regarding these fees.
Potential Service Interruptions/Order Delays:
If you haven’t received your order within the shipping time frame, please contact us at supplements@traumahealingaccelerated.com with your name and order number, and we will look into it for you.
Conditions for returns:
- Products must be in their original, unopened condition.
- Customers are responsible for the cost of shipping returns.
- Returns must be initiated within 30 days of receipt of the product.
- Refunds will be processed within 7-10 business days of receiving the returned product(s).
- kindly note wrong purchase of products is not available for refunds
Exceptions:
- If the product is damaged during shipping, please contact us immediately to report the issue and initiate a claim with the carrier.
- If there is a quality issue with the product, please contact us to report the issue.
Contact Information:
If you have any questions or concerns regarding returns or refunds, please contact us at supplements@traumahealingaccelerated.com. Our customer service team will be happy to assist you.
